“…a very big thank you to you and all at Williams Coaches for the first class service you provided for our trip to the Royal Albert Hall yesterday. The coach was absolutely outstanding and your two drivers [John Price and Serg Butnaru] were excellent, they were very helpful in every respect and ensured us a great journey, please can you pass on our thanks again to them. ”

- Private group to London

“We had a lovely day in Berkeley and I always enjoy an outing more when John is the driver.
A very safe pair of hands. ”

- Brecon U3A

“We are based in Reading and have just returned from the Lake Garda trip… We would like to mention your two drivers Colin and Serg to say just how helpful, friendly, knowledgeable and that nothing too much trouble for them and extremely professional it was a pleasure to be on the trip… ”

- Pauline and Kaz to Lake Garda

“Just a bit of feedback from the Lake Garda tour – it went really, really well.

Colin and Serge were both excellent – obviously lots of driving involved but they were great throughout the tour, cannot thank them enough. ”

- Tour Organiser to Lake Garda

“I just wanted to say thank you to all your team for the journeys to and from Abernant last week. Everything was just perfect and I will be in touch for a quote for next October in the near future ”

- School Group to Abernant

“…we were very happy with both coach and driver and I would like to book the same coach (and driver Barrie if possible) for the same week next year… ”

- Private Group to Walsingham

“Just a quick email to say the school was so very very happy with the coach and the drivers – there was high praise indeed. I hope that we will get to work with you again. ”

- School Trip to Ypres

“Just a quick thank you to Phil (driver) for our school trip to Paris. Fantastic driver, great with the kids and staff, hopefully see you again another time ”

- School Trip to Paris

“Please can you pass on our thanks to all the drivers who worked on both journeys from our school to Llangorse Lake last week. They were excellent, friendly and helpful ”

- School Trip to Llangorse Lake

“I wish to thank the two drivers who were on Coach A for our London trip last week. Both Phil and Dean were FANTASTIC. They went out of their way to see that we were happy, I have to mention one occasion:

Your coach drivers were not aware that I was worried about finding Shaftsbury Avenue…when I phoned Phil to let him know that the show had ended, he then informed me that Dean was standing outside the theatre waiting to walk us to the bus. BRILLIANT! I was so happy to see him. They also did their very best to show us the sights of London.”

- School Trip to London

“Just a thank you to your two amazing drivers, John Price and Barrie Herridge, for a wonderful trip we had to Paris last week with them.  They were outstanding drivers and ‘tour guides’.  Could you please let them know that our students also say a massive thank you for all the driving and for always keeping us safe.

We as staff had a wonderful time and it is also down to John and Barrie.  They are truly great to have on a trip and we had lots of laughter and jokes.  It will be difficult to find such lovely drivers for our school trips abroad in the future.

- School Trip to Paris

“Thank you [Phil] you are a great driver… thanks for keeping us safe…thank you for the great tour; great time… thank you for your love and care for the last 10 days; enjoyed spending the week with you…thanks for keeping us safe in those beautiful and scenic routes, God bless you, it was good knowing you  ”

- Passenger Comments

“[Mark] … For a strong grip on the wheel… ”

- School Ski Trip

“[Phil] … For excellent clutch work and brilliant company… ”

- School Ski Trip

“[Ashley] Thanks for being our expert coach driver, we enjoyed the ride… Thank you for taking us and so safely, we appreciated it… Thank you so much for all your help with our luggage and your good driving… ”

- Passenger Comments

“[Jesmond] Thank you so much for getting the tour to our sites safely and on time. You are greatly appreciated… ”

- Tour Operator

“[Dave] Thank you for the fine job of escorting us through some very difficult roadways. It has been a pleasure travelling with you… ”

- Passenger Comments

“Dear Sirs

Please excuse my writing to you but it has a purpose. We were on a  round trip with a coach for the first time and it was a really lovely experience- not least because of our nice coach driver [Colin Parry]. He was nice, witty and a pleasure to talk to… ”

- Passenger Comments

“[Serg]…Thank you so much for keeping us safe on the road, getting us in and out of tight spots and for always greeting us with a smile. It was all greatly appreciated… ”

- Passenger Comments

“[Serg]…Thank you. You are an excellent driver and deserve a big raise ”

- Passenger Comments

“…Thank you so much for your sponsorship…the event was a great success… ”

- Society of Friends for local school

“Dear Dave,

Thank you soooo much for driving us through the beautiful South of England. Thank you for all your help. Stay safe and cool on the road… ”

- Passenger Comments

“[John and Serg] Thank you for touring us around central London…We appreciate you knowing all the sites of London… ”

- School Group

“[Barrie] Thank you for your wonderful driving and for all the help getting off the bus. Happy driving and have a safe trip home… ”

- Passenger Comments

“[Barrie] Thank you very much for your excellent driving and courtesy… ”

- Passenger Comments

“[Dave] Many thanks from all the group…a special thank you for the drive… ”

- Trip Organiser

“[Louise] A short thank you for the very comfortable coach to our rally…Jesmond was lovely, prompt and very helpful… ”

- Trip Organiser

“[Louise]…Now that I am no longer arranging visits I just wanted to thank you and other people in the office for all the help you have given me… ”

- Trip Organiser

“Dear Serg,

I can’t thank you enough for your patience and your help  ”

- Trip Organiser

“[Colin] Can’t thank you enough for friendly and secure driving…  ”

- Love from Vienna!

“[Louise, Libby and Jesmond]… Thanks once again for a fantastic trip…Jesmond was a lovely man, very helpful, we hope we have him again one day.  ”

- Tracy, friends and family

“[Phil]…Thank you for driving us to France again and for your patience…  ”

- Lisa, Nicola, Helen, Simon and Steve

“… We were on a round trip with a coach for the first time and it was really a lovely experience not least because of our nice coach driver. He [Colin Parry] was nice, witty and a pleasure to talk to .”

- Susan and Hans

“A belated thank you for the excellent service we received from Andrew & Brian last weekend. As always the drivers were early, helpful and the minibus very appropriate for our needs.”

- Walking Group

“…I just wanted it to be known how brilliant he [John  Price]  was on our school trip… He was absolutely fantastic with the children and he was a great support throughout the trip. It was a pleasure to have him as a part of our French experience and he definitely did his utmost to keep us comfortable and at ease.”

- Grove Junior School

“I would like to take this opportunity to thank you for your help and contribution to the smooth running of our Year 9 Camp.

It is good for students to experience the Outdoor Environment and appreciate the natural beauty of the Brecon Beacons.

All the arrangements went well and we celebrated our 34th year of camping at Neuadd Farm.”

- Newent Community School and Sixth Form Centre

“…I would like to thank you for taking us safely to and from Cardiff Bay on our Summer Outing.

Very special thanks to our driver Ashley Griffiths, who drove with confidence and care and knew exactly where to park at the Senedd to drop us off and pick us up within very easy reach of the building. ( That had been of some concern to me when organising the trip, which I expect your very tolerant Louise and Libby would testify to!) My thanks to them both for their courtesy at all times.

The lady who had the mobility scooter asked if I would say thank you especially to Ashley, who dealt with her scooter easily without any hassle.

We had a lovely day out without problems, which you contributed to.”

- June Downing, Libanus WI

“Would you please pass on our thanks to those driver colleagues who are consistently being recognised by our Party Leaders for the efforts and hard work that make so many tours as successful as they are:

Mark Donnelly- Exceeded Expectations for the condition of the coach, his helpfulness and efficient driving.”

- Tour Operator

“[Louise, Libby & Jesmond]

Thanks once again for a fantastic trip, we all had a great time. The weather was on our side and everyone enjoyed a fun- filled couple of days. Hotel was great location and food and rooms were brilliant.

Jesmond was a lovely man, very helpful, we hope we have him again one day.”

- Tracy Dobbins Legoland/Windsor Group

“Just to say the tour to Scotland was a huge success.

The coach and Colin as usual were excellent.

Many thanks for providing such a good service and making our trips go so well!”

- Tour Operator

“Just a quick e-mail on behalf of the staff (and pupils) from Duffryn High School expressing our gratitude and appreciation for the brilliant service we received from two of your drivers.

Brilliant communication, very professional and helpful. An important part of a memorable and successful trip to Italy, February 2016.

Thank you very much Col and Ash, you will be highly recommended for future trips.”

- Duffryn High School ski trip

“On behalf of Stroud High School I would like to thank you for your services on last weeks school ski trip.

The Coach itself was clean, reliable and comfortable but more importantly the drivers Phil and Tom provided an outstanding service.

Its vital that the drivers make us feel safe and at ease but more importantly become part of our team!  They got involved with the group, were very accommodating with my constant changes of plan and worked with us throughout the week.

Please pass on our genuine thanks again to both of them and I will certainly be looking to secure another booking with Williams Coaches on our next ski trip.”

- Stroud High School ski trip

“Our son has just arrived back from a ski holiday in Saalbach, he was on a ski trip with Salesian School, Chertsey with coach transport provided by your company.  We ask that you would kindly pass on our  thanks to the 2 coach drivers of Coach B.  I think it is always a concern for any parent having their children driven across Europe, particularly in dark and wintry conditions, and we know the coach was used during the trip too.  It is thanks to the careful and skillful driving of the 2 drivers that our children have been delivered safely to and from and we are very grateful to them ”

- Delighted parents of a pupil from Salesian School, Cherstey

“Thank you for all your help in providing our transport to Strawberry Hill… Please thank Mark for his excellent driving and navigation . I was a bit anxious as I don’t know London terribly well and had never been to Strawberry Hill before but I need not have worried as Mark had carefully worked out an excellent route and I could sit back and relax! ”

Lynne Austin, Chair Brecknock Decorative and Fine Arts Society

“The drivers [Phil and Thom] were very pleasant, we would be happy travelling with them again.”

- Tour Operator

“The drivers [Colin and Thom] were EXCELLENT!! In fact I would go as far as saying they have been the best coach drivers we have ever had on any of the 20 educational visits I have organised.”

- Tour Operator

The driver, Phil Williams, was excellent and very thoughtful with clients, always there to greet them and help them out with their luggage, always smiling and extremely competent so much so that clients complimented him on his driving especially in Snowdonia ! He did his best to drop the clients off the closest possible to the entrances, restaurant, etc

- Tour Operator

“The coaches were excellent: certainly the best that we have had on our trips to Wales in recent years – spotless and evidently well-maintained.

It was a pleasure to work with Colin.  He was kind and considerate, especially to the less mobile members of our party;  always punctual; an excellent driver, coping with some awkward situations; and entirely calm and unruffled, particularly on a difficult journey back to Buckinghamshire, when a series of accidents created difficulties in finding a suitable route”

- Chiltern District Welsh Society

“Just to let you know all went really well with the tour that you provided a midi coach and driver/s for. I was very happy with everything and hope we can work again in the near future. Tom Higgins was a great asset to the tour and I enjoyed chatting with Dai about Fochriw (where my family came from).”

- Mike Davies, Dragon Tours

“ …[Tour guides and] Serg were a perfect fit and all took care to make sure our trip went without any hitches!

There is no place here to rave about our driver Serg. He was excellent! He maneuvered in tight spaces, was always exactly where and when he needed to be to pick us up, and he fit well as part of the team taking care of our trip! The coach was clean and comfortable.”

- Tour operator

From Tour:

…A couple of really nice comments so far for Serg. There’s only 6 responses so far (which is good since it only just went home, it means people are happy) so for 2 to mention the driver, that’s amazing.”


Passenger comments

“Serg, our driver, did a great job and we enjoyed his company at meals and in the evenings. Coach was always clean and ready to go.”


“… Serg (the driver) made the tour memorable,educational… fun and not stressful at all. They ( tour guide and driver)  worked seamlessly and effortlessly together.”


- Tour Operator

” Libby and Louise, thank you both for the hard work you did sorting out our trip to Disneyland, we all had a great time… Serg was an excellent driver and a very nice person, would love to have again on other trips…”

- Tracy Dobbins, Disneyland Paris group

“ Phil, thank you for the comfortable and safe ride by coach. Your driving is precise which is required for the many tight turns and narrow roads!”

- Constance

” The coach from Llangoed Hall to Boughrood Church proved to be a great success and the bow on the front was a lovely idea. Guests were quite amused that it was a Williams coach as it was provided by us- the Williams family!!”

- Newly weds Lyn and Gareth Williams 

” Please pass on our sincere thanks to Mark and John for another very successful trip. They were professional, thoughtful and great company to have with us.”

- Ken, another happy customer

 Thank you for your efficiency in understanding and organising the complex needs of buses … Everything went smoothly and the drivers were helpful and friendly.”

- Sue Thorne

“Please pass on our sincere thanks to Mark and John for another very successful trip. They were professional throughout and great company to have with us.”

- Kevin Nutt, Chiltern Edge School

“…I really wanted to put in a